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privacy policy

This policy sets out the basis on which any personal data we (Advanced Biotics) collect from you will be processed.

Who is responsible for managing my data?

Advanced Biotics,
2.9, Western Hanger, Lawrence Rd, Mount Batten, Plymouth PL9 9SJ

What data will we collect?

We may collect and process the following data about you:

  • information that you provide us with (either by filling in forms on the website, completing an order on our website, contacting us through our social media sites or otherwise);
  • if you contact us, we may keep a record of that correspondence so we can process your query, fulfil your order and improve our service;
  • device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information);
  • details of your visits to the website;

We will only hold the above information for as long as is necessary in order to provide you with our products and service, deal with any particular issues that you may raise or otherwise as is required by law or any relevant regulatory body.

IP Addresses

We may collect information about your computer, including your IP address, operating system and browser type, for system administration. This is statistical information about users’ browsing actions and patterns and so it does not identify any particular individual.

Cookies

Advanced Biotics uses cookies to distinguish different users. This is so we can provide you with a good experience when you visit the website and to allow us to improve our service. It is possible to disable cookies being stored on your computer by changing your browser settings, but if you disable cookies the website may not perform as it should, and some features may not be available to you.

How we use your information

We may use information held about you in the following ways:

  • to improve our processes, service and products;
  • to provide you with our products and service;
  • to ensure you receive personalised information relevant to your needs;
  • to ensure the content on the website is presented in the most effective manner for you and your device; and
  • to notify you about changes to our service and/or products.

Your Rights

You have various rights in respect of your Personal Data:

  • The right to be informed - Where we intend to collect your Personal Data, you have a right to consent or object to such collection for the intended purposes. You will be asked to tick a box to indicate your consent for processing of your Personal Data.
  • The right of access - You may request to receive a copy of any Personal Data held by us, which personally identifies you.
  • The right to rectification - We will correct or erase inaccuracies in the information we hold about you when we learn of the inaccuracy.
  • The right to erasure - Personal Data may be erased if we do not have a legitimate reason for retaining the information.
  • The right to restrict processing;
  • The right to data portability;
  • The right to object;

If you wish to exercise any of these rights or object to our use of your personal information, please write to us at the address given below.

Advanced Biotics,
2.9, Western Hanger, Lawrence Rd, Mount Batten, Plymouth PL9 9SJ

Or alternatively, by email to: hello@advanced-biotics.com

Changes to this policy

This page will be updated in line with any changes we make to our privacy policy.

Linked websites

This privacy policy does not apply to any linked websites. Please refer to each particular website’s privacy policy.

Contact us

If you have any questions, comments or requests regarding this privacy policy, please do not hesitate to contact us by writing to:

Advanced Biotics,
2.9, Western Hanger, Lawrence Rd, Mount Batten, Plymouth PL9 9SJ

Or by email to: hello@advanced-biotics.com